Our Services
Your best partner for safe and reliable transportation
First Transit is With You Every Step of the Way
The decision to contract your transportation services can be challenging. Think of First Transit as your transportation partner who will take care of the details – and bring unrivaled expertise in safety, customer service and cost efficiency. We provide a smooth transition for your staff, services and passengers.
Zero-Emission Vehicles
Across North America, we're proud to be the leading provider of operations and maintenance services for zero-emission fleets and look forward to helping additional clients and communities enhance their fleets with a cleaner transportation option.
Zero-Emission Vehicles
Mobility
As a commitment to our customers, we are dedicated to utilizing technology to provide mobility options of all facets to the communities we serve through MaaS (Mobility-as-a-Service) and WAV (wheelchair accessible vehicle) technology.
Autonomous Vehicle
Shared autonomous vehicles are enhancing the future of mobility. First Transit is leading the way in the implementation, safe operation, management, and service design, of shared autonomous vehicle (SAV or shared AV) solutions on behalf of our customers and the communities we serve.
Fixed Route
We have successfully operated fixed route projects since our start in 1955. Today, we operate fixed route services in communities of all types and sizes across North America and in Puerto Rico.
Paratransit
First Transit has provided paratransit services since 1985 - five years in advance of the passing of the historic Americans with Disabilities Act (ADA). Today, we manage the operation of more than 50 paratransit systems and an additional 39 with combined paratransit and fixed route services, offering millions of trips on an annual basis for passengers in every type of environment – from rural communities to large metropolitan areas.
Shuttle
First Transit is the single largest provider of shuttle services in the nation, more than 20% of our contracts are shuttle bus operations. Our current shuttle customers include private companies, retirement communities, airlines, airports, universities, and rental car companies.
Transit Management
First Transit supplies outstanding management leaders to transportation systems throughout the United States and Canada. We provide a management team to deliver your objectives, you retain control and accountability for policy, fares, and budget.
Call Center
First Transit is fully capable of managing large-scale transportation and call center contracts. We invest in our clients, our staff and our mutual customers through enhancements in training, customer service, operations efficiencies, employee relations and client and contractor relationships.
NEMT
Healthcare transportation is critical to every community. As the North American leader in mobility services, First Transit improves quality of life by connecting people and communities. For more than 25 years, our dedicated Non-Emergency Medical Transportation (NEMT) division has been driven by one goal, to provide safe, reliable NEMT service for our communities.
About NEMT
Maintenance
We take immense pride in our well-earned reputation for high-quality vehicle maintenance and maintenance solutions. Our commitment to enhancing the safety, reliability, and cost effectiveness of our operations are earned by taking excellent care of the fleets we service.